We are a global team, please allow up to 48 business hours for a response.
As an alternative, you can start a conversation with ‘Albert AI’ by clicking the chat icon on the bottom right of the screen. Albert AI draws on our website content and FAQs to give you quick, helpful answers. If you need further support, your enquiry will be passed to our human team.
Holiday Hours
Our team is taking a break over the holiday season. We will be back on Monday January 5th, 2026.
Urgent or support requests will be monitored during this time and we will aim to reply within 72 hours,excluding public holidays. All other messages will be responded to after January 5th.
