System Requirements
We want you to have a smooth and reliable experience when using our assessments and online services. As our services are web based, your device, browser, internet connection and security settings can affect how they perform.
For the best experience and to receive full technical support, we recommend meeting the system requirements below. Older devices, browsers or operating systems may still work but functionality and technical support may be limited.
Privacy, Access and Security
In most cases, you will not need to change your firewall or security settings to access our services.
However, some corporate networks and security systems may restrict access to certain websites. If you are unable to access our services, please contact your IT or system administrator and ask them to check that the following websites are not blocked:
https://assess.aboutmybrain.com
https://learn.aboutmybrain.com
https://www.aboutmybrain.com
Recommended Devices
Our assessments and online services can be accessed using most modern:
Windows PCs
Apple Macs
iPhones and iPads
Android smartphones and tablets
For the best performance, we recommend using a device that is up to date and capable of running a currently supported operating system and browser.
Older devices may experience slower performance or compatibility issues.
Operating Systems
We recommend using a current and supported version of:
Windows
macOS
iOS or iPadOS
Android
Keeping your operating system up to date can improve performance, compatibility and security.
Web Browsers
For the best experience, use the latest available version of a modern web browser, including:
Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari
We recommend keeping your browser up to date. Older or unsupported browser versions may not provide the security, performance or functionality required by our services.
Internet Connection
Our assessments and online services require a stable and consistent internet connection.
Broadband, Wi-Fi or a reliable mobile data connection should provide sufficient performance for most users. Connection speed and stability can affect how quickly pages, assessments and other content load.
If you experience connectivity issues, we recommend switching to a more stable internet connection before continuing an assessment.
PDF Requirements
Some services may generate or provide documents in PDF format. Any current PDF viewer or modern web browser capable of opening PDF files should be suitable for viewing these documents.
Having Trouble Accessing Our Services?
If you meet the recommended requirements but are still experiencing technical difficulties, please contact your IT or system administrator if you are using a corporate network.
For additional assistance, please contact us.
