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When you think of the word communicate, you probably imagine speaking words or reading something. But communication is more than just words. It is the look in someone's eyes or the quiet shrug of the shoulders. Being an effective communicator doesn't only entail sharing words, it is about sharing emotion and ideas, and being able to truly listen to others.
A story from the sixties has been making rounds on the Internet again. A nine-year-old American boy visited the Masai in Kenya. He did not speak the language, and the village children did not speak English.
A photographer clearly showed that communication was no issue, however. The kids traded knowledge creatively, without requiring words or written text. The chieftain's son taught the American child how to shoot a bow and arrow and throw a spear. In return, the American boy taught the village children how to play baseball.
The American boy learned to track and stalk animals and how to hunt. He was eventually adopted as a blood brother to the chieftain's son. He had an incredible adventure, most of it without the benefit of language.
This type of scenario is not uncommon with children. Watch them at an airport the next time you travel or spend some time relaxing in a park where kids are playing. Even babies who cannot speak can clearly communicate their needs.
Communication is the oxygen or the life-blood of collaboration. When people are connected with a shared purpose and they can communicate why that purpose matters, a team can coalesce and move more rapidly to greater heights.
But this kind of collaboration cannot happen unless people can share and connect with others through effective, purpose-driven communication. To increase your communication skills, first stop your inner dialogue.
Give others around you a chance to speak and try not to interrupt. Remember the example of children, and don't limit yourself to just language. Observe people and attempt to understand their emotions and motivations, not just what they say.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
James Cash Penney
Communication is one of the 4 pillars under the competency of Collaboration in the . A clear articulation of what is being said, in conjunction with the ability to listen to others are the foundational steps for connecting and engaging effectively.
Most of us will never experience the adventure that one little American boy was fortunate enough to have. While your communication skills may not be tested in the same ways, you can become a more effective leader if you learn how to listen to others. Sharing ideas and emotions doesn't always require words, but an open mind.
Founder & CEO
About my Brain Institute
Scientist, educator, author, speaker, coach, award-winning leadership specialist, filmmaker and creator of the i4 Neuroleader Model & Methodology.
Silvia's scientific background and curiosity about the human brain led her to a decade long journey of research into optimal brain functioning and the application of neuroscience in leadership and daily life. Her past and current roles have uniquely prepared her for the current undertaking, that of leadership activist & change agent.
Silvia Damiano founded The About my Brain Institute in 2009, with the purpose of democratising leadership & neuroscience. She has a passionately held belief, that leaders in our 21st century global economy and their organisations must radically change long-held ideas of what constitutes effective leadership
In her ground-breaking books ‘Leadership is Upside Down’, ‘Brain-Friendly Leadership’ and the 2018 documentary ‘Make Me A Leader’, Silvia provides both compelling evidence and explores the importance of leadership in our personal and professional lives and what it takes to develop the human behind the leader.
Silvia has worked in different countries, across many industries, helping teams and organisations improve business performance. Silvia’s clients have described her as a passionate, dynamic, a highly experienced speaker and master facilitator on the topics of Emotional Intelligence, Cultural Change, Neuroleadership & Engagement.
Silvia is passionate about leaving a legacy of well-rounded leaders who can act and decide in a way that better serves humanity. Her clients include Microsoft, Australian Stock Exchange, NSW Government, VISA, Fuji Xerox and Manpower amongst many other global companies.